FundMap — Terms of Use

Product: FundMap ("FundMap," the "Service," the "Platform") Provider: Signus Solutions Inc. ("Signus," "we," "us," "our," or the "Company") Effective Date: June 9, 2026 Last Updated: June 9, 2026 Version: 1.0

PLEASE READ THESE TERMS OF USE CAREFULLY. They contain a binding arbitration provision and a class-action waiver (Section 22), a broad indemnification obligation that runs in our favor (Section 18), disclaimers of warranties (Section 16), and limitations of our liability (Section 17) that affect your legal rights. Section 9 governs your use of the email-connection and "send-on-your-behalf" features and places full responsibility for every message on you. If you do not agree to these Terms, you must not access or use the Service.

1. Agreement to Terms; Acceptance

1.1. These Terms of Use, together with all documents expressly incorporated by reference — including our Privacy Policy, Accessibility Statement, any subscription or order terms, and any posted product rules or policies (collectively, the "Terms") — constitute a legally binding agreement between you ("you," "your," or "User") and Signus Solutions Inc. governing your access to and use of FundMap, including the website located at https://fundmap.ai and any associated subdomains, applications, application programming interfaces (APIs), features, content, and services (collectively, the "Service").

1.2. By (a) clicking "I agree," "Sign up," "Continue," or a similar affirmation; (b) creating an account; (c) connecting any third-party account (including a Google or Gmail account); (d) purchasing a subscription; or (e) otherwise accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of a company, organization, fund, or other legal entity, you represent and warrant that you have the authority to bind that entity, and "you" refers to that entity.

1.3. If you do not agree to these Terms, you have no right to and must not access or use the Service.

2. Eligibility

2.1. You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher, and capable of forming a binding contract, to use the Service. The Service is not directed to and may not be used by children. We do not knowingly collect information from anyone under the age of majority. See our Privacy Policy.

2.2. You represent and warrant that: (a) you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. economic sanctions or embargo, and you are not on any U.S. government list of prohibited or restricted parties; and (b) your use of the Service does not violate any applicable law, regulation, or order, including U.S. export-control and sanctions laws administered by OFAC, BIS, and the U.S. Department of State.

2.3. Use of the Service may not be available to, or may be restricted for, certain persons or in certain jurisdictions. You are responsible for compliance with local laws to the extent applicable.

3. Nature of the Service; No Professional Advice

3.1. Informational directory. FundMap is an informational software platform that aggregates, organizes, enriches, and presents information about venture-capital firms, private-equity funds, angel investors, syndicates, family offices, their personnel, and related investment ecosystem data (collectively, "Firm Data"), and that provides founder-facing tools including pitch-deck hosting and sharing, pitch-deck analytics, AI-assisted pitch-deck review and creation, and investor-outreach drafting and sending tools.

3.2. No advice of any kind. Nothing on or available through the Service constitutes, and the Service must not be relied upon as, investment advice, financial advice, legal advice, tax advice, accounting advice, brokerage services, a securities offering or solicitation, a recommendation, or professional advice of any kind. Signus is not a broker-dealer, investment adviser, investment bank, placement agent, finder, financial institution, or fiduciary, and no provision of these Terms or use of the Service creates any such relationship or any agency, partnership, joint venture, or fiduciary relationship between you and Signus. We do not endorse, vet, verify, recommend, or guarantee any investor, firm, fund, or person listed on or reachable through the Service, and we are not a party to and take no part in any communication, negotiation, transaction, investment, fundraising activity, or relationship between you and any third party.

3.3. No outcome promised. We make no representation, warranty, or guarantee that your use of the Service will result in any meeting, introduction, response, investment, financing, transaction, or any other outcome.

3.4. Decisions are yours. Any decision you make in reliance on the Service — including any decision to contact, pitch, solicit, transact with, or invest in any person or entity — is made solely at your own discretion and risk, and you are solely responsible for it.

4. Accuracy of Information; Data May Be Incorrect, Incomplete, or Outdated

4.1. No warranty of accuracy. Firm Data and other content on the Service are compiled from a variety of sources, including publicly available information, third-party data providers, automated web crawling and scraping, automated and AI-based extraction and enrichment, user submissions, and machine-generated inferences. Such information may be inaccurate, incomplete, outdated, mislabeled, misattributed, duplicated, fabricated by automated processes, or otherwise erroneous, and it changes over time without our knowledge.

4.2. AI-generated content. Portions of the Service use artificial-intelligence and machine-learning models (including third-party large language models) to extract, summarize, rank, generate, rewrite, or otherwise produce content — for example, firm descriptions, investment-thesis summaries, partner/personnel data, contact details, deck reviews, market-size ("TAM") research, and drafted outreach messages. AI-generated output may be wrong, biased, misleading, outdated, fabricated ("hallucinated"), or otherwise unreliable. You must independently verify any AI-generated output before relying on it or acting on it.

4.3. Your duty to verify. You are solely responsible for independently verifying the accuracy, completeness, currency, and appropriateness of any information obtained from the Service — including every name, email address, contact detail, firm attribute, investment criterion, and any AI-generated content — before relying on it, acting on it, or transmitting any communication based on it. We strongly recommend you confirm all contact information and recipient details through independent, authoritative sources before any outreach.

4.4. No obligation to update. We have no obligation to update, correct, or maintain any information on the Service, and we may add, change, or remove information at any time without notice.

5. License to Use the Service

5.1. Subject to your continuous compliance with these Terms, Signus grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own internal, lawful purposes during the term of these Terms. All rights not expressly granted are reserved by Signus.

5.2. This license does not include any right to: (a) resell, sublicense, rent, lease, or commercially exploit the Service or any content; (b) use the Service to build, train, or improve any competing product, dataset, or machine-learning model; or (c) use the Service other than as expressly permitted herein.

6. Accounts and Security

6.1. Registration. Certain features require an account. Authentication may be provided via Google sign-in, email "magic link," or other methods we offer. You agree to provide accurate, current, and complete information and to keep it updated.

6.2. Your responsibility. You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not authorized by you. You must notify us immediately at support@signus.ai of any unauthorized use or suspected breach. We are not liable for any loss arising from unauthorized use of your account.

6.3. One person per account; accurate identity. You may not impersonate any person or entity, misrepresent your affiliation, or create an account using another person's identity or credentials.

7. Subscriptions, Fees, and Billing

7.1. Free tier and paid plans. The Service may offer a free tier with limited access (for example, a limited number of firm-profile views) and one or more paid subscription plans that unlock additional access and features, including access to certain contact data.

7.2. Payment processor. Paid plans are billed through our third-party payment processor (currently Stripe, Inc.). By subscribing, you also agree to the payment processor's terms. We do not store full payment-card numbers; payment processing is handled by the processor, which is responsible for the security of cardholder data under applicable PCI-DSS standards.

7.3. Authorization and recurring billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) and automatically renew for successive periods at the then-current rate until cancelled. You authorize us and our payment processor to charge your payment method on each renewal date.

7.4. Cancellation. You may cancel at any time through the customer portal or account settings. Cancellation takes effect at the end of the then-current billing period. Unless required by applicable law, fees are non-refundable, and we do not provide refunds or credits for partial periods, unused access, or downgrades.

7.5. Price changes. We may change prices, fees, or the features included in any plan. We will provide notice of material price increases applicable to your next renewal as required by applicable law, and continued use after the change takes effect constitutes acceptance.

7.6. Taxes. Stated prices exclude taxes. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes, other than taxes on our net income.

7.7. Trials and promotions. Free trials or promotional offers, if any, are subject to additional posted terms and may convert to paid subscriptions unless cancelled before the trial ends.

8. User Content; Pitch Decks and Submissions

8.1. "User Content." "User Content" means any content you upload, submit, post, generate through, store in, or transmit using the Service, including pitch decks and related files, company and founder profiles, notes, outreach drafts, firm submissions and corrections, and any information you provide.

8.2. Ownership. As between you and Signus, you retain ownership of your User Content. We claim no ownership of it.

8.3. License to us. You grant Signus a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to host, store, reproduce, modify (for formatting and technical purposes), create derivative works of (for example, AI-generated reviews, extractions, summaries, and reformatted versions), process, transmit, display, and otherwise use your User Content solely as necessary to operate, provide, secure, maintain, and improve the Service and to perform the functions you request (such as generating a deck review, building a deck, sharing a deck via link, or sending an outreach email). This license ends when your User Content is deleted, except for residual copies retained in backups for a commercially reasonable period and as required by law.

8.4. Your representations. You represent and warrant that: (a) you own or have all necessary rights, licenses, and permissions to your User Content and to grant the license above; (b) your User Content and our authorized use of it do not and will not infringe, misappropriate, or violate any third party's intellectual-property, privacy, publicity, contract, confidentiality, or other rights, or any law; and (c) your User Content is not unlawful, defamatory, fraudulent, or otherwise prohibited under Section 11.

8.5. Confidential information. Do not upload, transmit, or submit any information that is confidential, trade-secret, export-controlled, subject to a non-disclosure obligation, or that you are not authorized to disclose. The Service is not designed to be a secure repository for material non-public information. You assume all risk associated with the content you choose to share.

8.6. Sharing links. If you generate a shareable link to a pitch deck or review, you are solely responsible for who you distribute that link to and for choosing whether to apply available protections (such as a password). Anyone with a valid link (and password, if set) may be able to view the associated content. We are not responsible for access obtained through links you have shared, forwarded, or failed to revoke.

8.7. Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant Signus a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you.

9. Email Connection and Sending on Your Behalf — Your Sole Responsibility

This Section is fundamental to your use of the outreach features. By connecting an email account or sending any message through the Service, you accept full and exclusive responsibility for every message and its consequences.

9.1. Description of the feature. FundMap offers optional features that allow you to connect a third-party email account — currently a Google/Gmail account via Google OAuth — and to compose, personalize (including via templates and AI assistance), and send outreach email messages to recipients from your own connected email address, under your own name and identity (the "Email Features"). When you use the Email Features, the messages are sent by you, as you, from your account. FundMap acts solely as a technical conduit and tool that transmits the message you have authorized through your connected account's send capability (e.g., the Gmail API gmail.send scope).

9.2. You are the sender. You — not Signus — are the sender, author, and originator of every message sent through the Email Features. Each message is attributed to you and sent from your email address. Signus does not adopt, endorse, review, approve, monitor, or take responsibility for the content of any message, the selection of any recipient, or the timing or volume of any sending.

9.3. Mandatory review before sending. It is your absolute and non-delegable obligation to carefully review the full content of each message — including all subject lines, body text, merge fields and personalization variables (e.g., recipient name, firm name, company, raise amount), attachments, links, and the recipient list — before authorizing it to be sent. Personalization and AI-assisted drafting may produce incorrect, mismatched, misaddressed, offensive, misleading, or inappropriate content (for example, the wrong firm name, a wrong recipient, a hallucinated fact, or an unintended phrase). You must verify every recipient address and every variable substitution before sending. Once a message is sent, it cannot be recalled, and you bear sole responsibility for it.

9.4. Your compliance obligations. You represent, warrant, and covenant that, with respect to every message you send through the Email Features, you will, at your sole cost and risk, comply with all applicable laws, rules, regulations, and industry standards, including without limitation: (a) the U.S. CAN-SPAM Act of 2003 and its implementing regulations (including accurate header and "from" information, non-deceptive subject lines, identification as a commercial message where applicable, a valid physical postal address, and a functioning opt-out/unsubscribe mechanism honored promptly); (b) Canada's Anti-Spam Legislation (CASL); (c) the EU/UK ePrivacy rules and the GDPR/UK GDPR, including obtaining any required consent and providing required disclosures for electronic marketing; (d) the Telephone Consumer Protection Act and analogous laws to the extent applicable; (e) all applicable data-protection and privacy laws governing the collection and use of recipients' contact information; and (f) the terms, acceptable-use policies, anti-spam policies, and program policies of Google and any email provider whose account you connect.

9.5. Consent and lawful basis. You represent and warrant that you have a valid legal basis and all necessary rights and permissions to contact each recipient at the address used, and that your messages are solicited or otherwise lawful in the recipient's jurisdiction. You are solely responsible for honoring all opt-outs, unsubscribe requests, and do-not-contact requests, and for maintaining any records required by law.

9.6. Prohibited sending. You must not use the Email Features to send spam, bulk unsolicited commercial email beyond lawful limits, phishing, fraudulent, deceptive, harassing, defamatory, threatening, infringing, malware-bearing, or otherwise unlawful or abusive messages, and you must not exceed any sending, rate, or volume limits we or the email provider impose. We may impose, change, or enforce limits (including per-message recipient caps and rate limits) at any time.

9.7. OAuth tokens and revocation. When you connect a Google account, you authorize the OAuth scopes presented to you on Google's consent screen, and you authorize us to store and use the resulting credentials (including a refresh token) solely to provide the Email Features you request. Our access to and use of information received through Google APIs adhere to the Google API Services User Data Policy, including its Limited Use requirements. You may revoke our access at any time through your Google Account security settings or, where available, within the Service. Revocation will stop future sending but does not affect messages already sent. See the Privacy Policy for details on what we store and for how long.

9.8. No monitoring; no liability for messages. Signus has no obligation to and does not pre-screen, monitor, or moderate outgoing messages. To the maximum extent permitted by law, Signus has no liability whatsoever for any message you send or fail to send, for any error in any message, for any recipient's receipt, non-receipt, or reaction, for any deliverability outcome, spam classification, blocklisting, account suspension, or reputational, commercial, legal, or other consequence arising from your use of the Email Features. All such risk and responsibility are 100% yours.

9.9. Indemnification for messaging. Without limiting Section 18, you agree to indemnify, defend, and hold harmless the Signus Parties from and against any and all Claims and Losses (each as defined below) arising out of or relating to any message you send or attempt to send through the Email Features, your connection or use of any email account, your selection of recipients, or your violation of any law or third-party right in connection with the Email Features.

10. AI-Assisted Features

10.1. The Service offers AI-assisted features, including deck review and feedback, deck creation and rewriting, market research, content extraction and enrichment, and outreach drafting. These features rely on third-party AI models and your inputs.

10.2. Output is provided "as is." AI output may be inaccurate, incomplete, biased, outdated, or fabricated, may not be unique to you, and may resemble output provided to others. You must review, verify, and edit all AI output before relying on it or transmitting it. You are solely responsible for your use of AI output, including any decision to send, publish, or act on it.

10.3. Inputs. You must not submit to AI features any content you are not authorized to submit, any confidential information you are obligated to protect, or any unlawful content. Your inputs may be processed by third-party AI providers subject to their terms; see the Privacy Policy.

11. Acceptable Use; Prohibited Conduct

You agree not to, and not to permit or enable any third party to:

11.1. use the Service in violation of any applicable law, regulation, sanctions, export control, or third-party right;

11.2. scrape, crawl, harvest, spider, data-mine, bulk-download, index, cache, republish, resell, sublicense, redistribute, or create derivative datasets from any Firm Data or other content of the Service, except through functionality we expressly provide for that purpose;

11.3. use any Firm Data, contact information, or partner/personnel information for unlawful, deceptive, harassing, abusive, or unsolicited outreach, or in violation of Section 9;

11.4. use the Service or any content to build, train, fine-tune, benchmark, or improve any product, service, dataset, or machine-learning model, or to develop a product or service that competes with the Service;

11.5. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or underlying data structures, except to the extent such restriction is prohibited by applicable law;

11.6. circumvent, disable, or interfere with any access control, paywall, view limit, rate limit, usage limit, security, or authentication feature, or access the Service through automated means (bots, scripts, headless browsers) except as expressly authorized;

11.7. probe, scan, or test the vulnerability of the Service, breach or circumvent security or authentication, or access data, accounts, or systems you are not authorized to access;

11.8. introduce malware, viruses, or harmful code, or take any action that imposes an unreasonable or disproportionately large load on the infrastructure, or that disrupts, degrades, or interferes with the Service or other users;

11.9. impersonate any person or entity, misrepresent your identity or affiliation, or forge headers or identifiers;

11.10. upload or transmit content that is infringing, defamatory, obscene, harassing, fraudulent, discriminatory, or otherwise objectionable;

11.11. remove, obscure, or alter any proprietary notices; or

11.12. use the Service in any manner not expressly permitted by these Terms.

We may investigate and take appropriate action, including suspension or termination and referral to law enforcement, for any actual or suspected violation.

12. Third-Party Services and Links

12.1. The Service integrates with and links to third-party services and providers, which may include Google/Gmail, Stripe, Resend, content-extraction and crawling providers, logo and data providers, analytics and tag-management providers (including Google Tag Manager and analytics tools loaded through it), cloud hosting and storage providers, and others. Your use of any third-party service is governed by that third party's own terms and privacy policies, and we are not responsible or liable for any third-party service, its content, availability, security, or practices. Third-party data and links are provided for convenience and do not imply endorsement.

13. Firm and Personnel Listings; Removal and Correction Requests

13.1. Firms and individuals listed on the Service may request the addition, correction, claiming, verification, or removal of their information through the in-product forms or by contacting us at support@signus.ai. We review such requests on a reasonable, best-effort basis and may require verification of identity or authority. We make no guarantee regarding the timing or outcome of any request and reserve the right to retain or remove information at our discretion, subject to applicable law.

13.2. Individuals may have rights regarding their personal information under applicable privacy law; see the Privacy Policy for how to exercise those rights.

14. Intellectual Property

14.1. Our IP. The Service and all associated software, code, models, designs, text, graphics, user interfaces, logos, trademarks, service marks, trade names ("FundMap," "Signus," "Signus Solutions"), databases, and the selection, arrangement, compilation, and enrichment of content, and all intellectual-property rights therein, are owned by or licensed to Signus and are protected by U.S. and international intellectual-property laws. Except for the limited license in Section 5, no rights are granted to you.

14.2. Compilation rights. While individual facts may be publicly available, our compilation, organization, enrichment, and presentation of Firm Data constitute protected work product and database rights to the extent provided by law. Section 11.2 restrictions apply.

14.3. Trademarks. You may not use our trademarks without our prior written permission. Third-party names and marks appearing on the Service are the property of their respective owners.

15. Copyright / DMCA Policy

15.1. We respect intellectual-property rights and will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Service infringes your copyright, send a written notice containing the elements required by 17 U.S.C. § 512(c)(3) to our copyright contact at support@signus.ai (Attn: Copyright Agent, Signus Solutions Inc.). We will review properly submitted notices, may remove allegedly infringing content, and may terminate repeat infringers.

16. Disclaimer of Warranties

16.1. THE SERVICE, INCLUDING ALL FIRM DATA, CONTACT INFORMATION, AI-GENERATED CONTENT, EMAIL FEATURES, AND ALL OTHER CONTENT AND FUNCTIONALITY, IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTY OF ANY KIND.

16.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNUS AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS (THE "SIGNUS PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

16.3. WITHOUT LIMITING THE FOREGOING, THE SIGNUS PARTIES DO NOT WARRANT THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) ANY DATA, CONTACT INFORMATION, OR CONTENT IS OR WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, OR FREE OF ERRORS; (c) AI-GENERATED OUTPUT WILL BE ACCURATE OR SUITABLE; (d) ANY MESSAGE WILL BE DELIVERED, RECEIVED, OR PRODUCE ANY RESULT; (e) DEFECTS WILL BE CORRECTED; OR (f) THE SERVICE OR ITS SERVERS ARE FREE OF HARMFUL COMPONENTS.

16.4. ANY MATERIAL OBTAINED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SIGNUS OR THROUGH THE SERVICE, CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

16.5. Some jurisdictions do not allow the exclusion of certain warranties; to that extent, the above exclusions may not apply to you, and the disclaimers apply to the fullest extent permitted by law.

17. Limitation of Liability

17.1. EXCLUSION OF INDIRECT DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE SIGNUS PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, INVESTMENT OR FUNDRAISING OPPORTUNITY, ANTICIPATED SAVINGS, DATA, OR USE, OR FOR BUSINESS INTERRUPTION OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND WHETHER OR NOT THE SIGNUS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

17.2. AGGREGATE CAP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE SIGNUS PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO SIGNUS FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (b) ONE HUNDRED U.S. DOLLARS (US $100).

17.3. SPECIFIC EXCLUSIONS. WITHOUT LIMITING THE FOREGOING, THE SIGNUS PARTIES WILL HAVE NO LIABILITY ARISING FROM OR RELATING TO: (a) ANY INACCURATE, INCOMPLETE, OR OUTDATED DATA OR CONTACT INFORMATION; (b) ANY AI-GENERATED OUTPUT; (c) ANY MESSAGE SENT OR NOT SENT THROUGH THE EMAIL FEATURES, OR ITS CONTENT, RECIPIENTS, DELIVERABILITY, OR CONSEQUENCES; (d) YOUR RELIANCE ON THE SERVICE OR ANY DECISION YOU MAKE; (e) ANY THIRD-PARTY SERVICE OR CONDUCT; OR (f) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS.

17.4. BASIS OF THE BARGAIN. The disclaimers in Section 16 and the limitations in this Section 17 are fundamental elements of the agreement between you and Signus, reflect a reasonable allocation of risk, and would not be offered without them. They apply even if any limited remedy fails of its essential purpose.

17.5. Some jurisdictions do not allow certain limitations or exclusions of liability; to that extent, the above limitations apply to the fullest extent permitted by law, and nothing in these Terms limits liability that cannot be limited by law (such as, in some jurisdictions, liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence).

18. Indemnification

18.1. You agree to indemnify, defend (at our option), and hold harmless Signus Solutions Inc. and its affiliates, and each of their respective officers, directors, employees, agents, contractors, licensors, suppliers, and representatives (collectively, the "Signus Parties"), from and against any and all claims, demands, actions, investigations, proceedings, and causes of action (each, a "Claim"), and any and all losses, liabilities, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs) (collectively, "Losses"), arising out of or relating to:

(a) your access to or use of the Service;

(b) your User Content;

(c) any message you send, attempt to send, or fail to send through the Email Features, including its content, recipients, timing, volume, and any failure to verify or review it before sending (Section 9);

(d) your violation of these Terms or any law, regulation (including anti-spam, data-protection, securities, sanctions, and export laws), or third-party right (including intellectual-property, privacy, publicity, confidentiality, and contractual rights);

(e) your reliance on, or any decision made based on, the Service or any data, contact information, or AI-generated output;

(f) your connection of any third-party account or your use of any third-party service through the Service; or

(g) any dispute between you and any third party, including any recipient, investor, firm, or person you contact or transact with.

18.2. Procedure. We will provide you with notice of any Claim subject to indemnification; provided that failure to give prompt notice will not relieve you of your obligations except to the extent you are materially prejudiced. We may, at our option and expense, assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate. You may not settle any Claim in a manner that imposes any obligation or liability on, or requires any admission by, any Signus Party without our prior written consent.

18.3. This Section 18 survives termination and is in addition to, and not in limitation of, the other provisions of these Terms.

19. Suspension and Termination

19.1. By you. You may stop using the Service and close your account at any time.

19.2. By us. We may, in our sole discretion and without liability, suspend, restrict, or terminate your access to all or part of the Service, with or without notice, for any reason, including if we believe you have violated these Terms, pose a risk to the Service or others, or for legal, security, or operational reasons.

19.3. Effect. Upon termination, your license ends and you must cease using the Service. We may delete your account and User Content, subject to legal-retention requirements and our backup practices. No refunds will be provided except as required by law.

19.4. Survival. Sections that by their nature should survive termination will survive, including Sections 3, 4, 8.3–8.7, 9.8–9.9, 10, 11, 14, 16, 17, 18, 20, 21, 22, and 23.

20. Changes to the Service and to These Terms

20.1. We may modify, suspend, or discontinue the Service or any feature at any time, with or without notice, and we are not liable to you or any third party for doing so.

20.2. We may revise these Terms at any time by posting the updated Terms and updating the "Last Updated" date. Material changes will be communicated by reasonable means (such as in-product notice or email) where required. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.

21. Governing Law; Venue

21.1. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, and, where applicable, the federal laws of the United States, without regard to conflict-of-laws principles, and excluding the U.N. Convention on Contracts for the International Sale of Goods.

21.2. Subject to Section 22 (Arbitration), the exclusive venue for any permitted court action is the state and federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction and venue there and waive any objection based on inconvenient forum.

22. Dispute Resolution; Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

22.1. Informal resolution first. Before initiating any arbitration, you agree to first contact us at support@signus.ai and provide a written description of the dispute, and to attempt in good faith to resolve it informally for at least sixty (60) days.

22.2. Binding arbitration. Except as provided in Section 22.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") that is not resolved informally will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

22.3. Procedure. The arbitration will be conducted by a single arbitrator, in the English language, seated in Wilmington, Delaware (or, at your election if you are a consumer, in your county of residence or by videoconference). The arbitrator has exclusive authority to resolve threshold issues of arbitrability. Judgment on the award may be entered in any court of competent jurisdiction.

22.4. CLASS-ACTION WAIVER. ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. If this class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the remainder of this Section 22 remains in effect.

22.5. Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual-property rights or to address unauthorized access, misuse, or violation of Sections 9, 11, or 14.

22.6. Opt-out. You may opt out of this arbitration agreement by sending written notice to support@signus.ai within thirty (30) days of first accepting these Terms, stating your name, account, and intent to opt out. Opting out does not affect any other provision.

22.7. Survival. This Section 22 survives termination of these Terms.

23. General Provisions

23.1. Entire agreement. These Terms, together with the documents incorporated by reference, constitute the entire agreement between you and Signus regarding the Service and supersede all prior agreements and understandings.

23.2. Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.

23.3. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Any waiver must be in writing.

23.4. Assignment. You may not assign or transfer these Terms or any rights or obligations without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind permitted successors and assigns.

23.5. No third-party beneficiaries. Except for the Signus Parties (who are intended beneficiaries of Sections 16, 17, and 18), these Terms create no third-party beneficiary rights.

23.6. Force majeure. The Signus Parties are not liable for any delay or failure to perform due to causes beyond their reasonable control, including acts of God, natural disasters, labor disputes, internet or utility failures, third-party service outages, cyberattacks, governmental action, or war.

23.7. Relationship. The parties are independent contractors. Nothing creates any agency, partnership, joint venture, employment, or fiduciary relationship.

23.8. Notices. We may provide notices to you by email, in-product notice, or posting. You may send legal notices to support@signus.ai (Attn: Legal, Signus Solutions Inc.).

23.9. Export and government use. You will comply with all applicable export-control and sanctions laws. If you are a U.S. government end user, the Service is a "commercial item" with only the rights granted to all other users.

23.10. Headings; interpretation. Headings are for convenience only. "Including" means "including without limitation." These Terms will not be construed against the drafter.

23.11. Language. These Terms are drafted in English, which controls over any translation.

24. Contact

Signus Solutions Inc. Email: support@signus.ai Website: https://signus.ai · https://fundmap.ai